MedicAbroad is a company dedicated to incredible customer service.
A vital part of our commitment to incredible customer service depends upon every MedicAbroad employee, including the Co-Founders, spending time each day working directly with customers and service providers. This allows our staff to become experts in medical travel, and most importantly, develop an intimate understanding of what our customers need.
With this uniqueness comes the dedication to the MedicAbroad Way, best described as the constant pursuit of perfection, unfettered attention to detail, incredible customer service and a burning desire to do things better tomorrow.
MedicAbroad Core Values
1 – DownSell
Everything we do both on our website and over the phone is designed to allow customers to find the best treatment facility and best doctors at the lowest possible price. Does the customer need to spend as much as they think they do? We continously develop new ways to help our customer find the perfect place to go for a life saving treatment and an unforgettable travel experience.
2 – Continuously earn the right for the customer’s attention
Add value at all times. Communicate clearly and concisely. In difficult or unusual situations, do what’s right, take the high road. Our good name is far more important than fat profits.
3 – Help to ease the frustration of long waitlists for life threatening treatments
We need to be on our client site. Our core values come from love and happiness that a patient face brings to us. Being a cause of a good deed is our goal to reach. We believe in solutions. And that we can find the best and right place for you and provide with excellent medical treatment services for your medical needs.
Medical tourism is a term that has risen from the rapid growth of international healthcare where people from all around the world are traveling to other countries to obtain general medical surgery, cosmetic-plastic surgery and dental surgery at a fraction of the cost of healthcare in their home country.
To fill the gap of abroad medical seeking demand, MedicAbroad was created to bring medical treatment along with vast interesting cultural travel together for its customers.
Our main goal is to provide a safe, affordable, and timely option to healthcare primarly in North America and the rest of the world. More specifically, to assist uninsured, under-insured, or those stuck in long waitlists to receive their life threatening treatments.
While abroad, if physical conditions permit, patients can experience the interesting cultural attractions that their destination country offers. Overseas surgery is quickly becoming a safe and viable option to healthcare in the United States or elsewhere.
Our most important objective is to protect the North American consumer from potential harm in the ever expanding medical tourism industry.